Project Details
Trustmate
Development & Design • 2026
Project Overview
TrustMate is a reputation management platform that helps businesses collect, monitor, and respond to customer feedback from one place.
Tech Stack
Case Study
The Problem
Businesses had no centralised way to manage customer reviews. Feedback was scattered across Google, social media, and email — making it nearly impossible to track sentiment or respond quickly.
What I Built
Built a custom review and reputation management platform that pulls feedback from multiple channels into one dashboard. Automated review request emails are sent to customers post-purchase, increasing review volume without manual effort. Businesses can monitor ratings, respond to feedback, and track sentiment trends through a clean analytics dashboard.
Results
- Significantly improved response time to customer feedback
- Automated review requests increased positive review volume
- Single dashboard replaced 4+ manual monitoring tools
- Businesses reported stronger online credibility and trust
Interested in working together?
Let's build something like this for your business.
Every project starts with a free 30-minute consultation. No commitment, just a clear plan for what we can build together.
Book a Free CallAbout Me
I'm Gajaluxsan, with over 3+ years of experience in design & development with strong focus on producing high quality & impactful digital experiences. I have worked with some of the most innovative industry leaders to help build their top-notch products.